Lead QA Engineer – FSM Testing Enablement
Contract Position: 12 months + potential extension
Location: Dallas, TX - Hybrid role working out of our client's Downtown Dallas office.
***ONLY LOCAL CANDIDATES TO DFW SHOULD APPLY***

Our client is seeking a Lead Quality Engineer to join their Testing Enablement team and drive enterprise-wide quality engineering initiatives across large-scale technology programs with a strong focus on Field Service Management (FSM) applications and platforms. This role is ideal for a hands-on QA leader who combines deep expertise in test automation, performance testing, and modern quality engineering practices with strong leadership and stakeholder management skills. The ideal candidate will help teams improve software quality from the start by implementing scalable testing strategies, enabling automation, promoting shift-left testing practices, and driving continuous improvement across the SDLC.

This is a strong opportunity to support a large enterprise environment focused on modernizing testing practices and advancing quality engineering capabilities. The role offers exposure to enterprise-scale initiatives involving automation, performance engineering, DevOps integration, and testing transformation. Come join a great team!

Qualifications

Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field preferred
Certifications such as ISTQB, Certified Agile Tester (CAT), CSM, PMP, or related QA/Agile certifications are highly desired
Strong experience testing Field Service Management (FSM) platforms such as Salesforce Field Service, ServiceNow FSM, Oracle Field Service, ClickSoftware, or similar systems is required
8+ years of experience in software testing, QA automation, or quality engineering
3+ years of experience leading enterprise testing initiatives or QA teams
Strong hands-on experience with test automation, functional testing, and performance testing
Experience with automation and testing tools including Playwright, JUnit, TestNG, TestComplete, NeoLoad, and/or JMeter
Experience working within CI/CD pipelines and DevOps environments
Proficiency in one or more programming/scripting languages such as Java, TypeScript, or Python
Strong understanding of Agile and Waterfall methodologies
Experience working with cross-functional teams in large enterprise environments
Excellent communication, stakeholder management, and project coordination skills
Prior experience with GitLab CI/CD pipelines is highly desirable
Prefer candidates with experience with service virtualization and test environment management
Exposure to Test Driven Development (TDD) and shift-left testing methodologies
Experience working with distributed teams and third-party vendors

Responsibilities

Lead enterprise testing strategy, standards, tools, and best practices across multiple technology programs
Develop and execute testing strategies specifically supporting FSM applications, integrations, workflows, and mobile field service operations
Partner with Program Managers, Tower Leads, developers, and product owners to drive quality initiatives and testing governance
Partner with business and technology teams supporting Field Service Management platforms to improve quality, automation coverage, and release reliability
Develop and maintain testing strategies, test plans, environment strategies, and testing metrics/reporting
Identify and drive opportunities for test automation, performance engineering, service virtualization, and shift-left testing
Support and mentor QA teams on automation frameworks, testing methodologies, and quality engineering best practices
Collaborate closely with development teams to improve application testability and overall software reliability
Oversee defect management, defect triage, requirement traceability, and testing health metrics
Coordinate testing environments and infrastructure readiness with cross-functional teams
Drive CI/CD testing integration and continuous quality improvements
Work closely with automation and performance testing teams to improve test coverage and application performance
Evaluate emerging testing tools and technologies and recommend process improvements

Genius Road, LLC is proud to be a Certified Women’s Business Enterprise, an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.