Windows System Administrator Contract Length: 1 year plus opportunity for extension/renewal Location: Austin, TX – Hybrid (onsite 2 days)
We are seeking a Windows System Administrator for a long-term contract position with our client in Austin. In this role, you will be responsible for maintaining and supporting highly reliable systems, providing daily operations under moderate supervision, and leveraging your broad IT skills and up-to-date knowledge.
Qualifications/Requirements
2-3 years of relevant experience
Strong customer service orientation with a proactive problem-solving approach
Proficiency in basic Windows network administration (DNS, WINS, DHCP)
Familiarity with Active Directory Group Policy and troubleshooting
Effective communication skills, both oral and written, with the ability to interact with individuals at all organizational levels
Solid technical background with the capability to explain complex concepts to a non-technical audience
Duties/Responsibilities
Manage user account creation, termination, and permissions
Collaborate with the IT helpdesk to resolve user issues promptly
Install and configure new server hardware and software as per documented standards
Document tasks and procedures, and develop new documentation as required
Build, configure, and troubleshoot software and hardware enhancements, application deployments, and infrastructure upgrades
Address basic desktop environmental issues and provide technical support to end-users
Support Office365 desktop software and conduct patching for desktops, servers, and IT infrastructure
Troubleshoot network-related issues and coordinate with the network team for resolution
Report IT status to government and program managers
Support IT systems through day-to-day operations, monitoring, and problem resolution for client/server/storage/network devices
Assist with the implementation, troubleshooting, and maintenance of IT systems
Maintain accurate documentation of system configurations, procedures, and troubleshooting steps
Utilize remote access technologies to resolve user problems
Genius Road, LLC is proud to be a Certified Women’s Business Enterprise, an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.