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Monitoring and Observability Engineer – Cloud Platforms #2805
Dallas, Texas · Information TechnologyMonitoring and Observability Engineer – Cloud Platforms
Contract Length: 12 months + potential extension
Location: Dallas, Texas – Hybrid (4 days onsite downtown Dallas)
Shift: May include rotating after-hours or weekend support
We are seeking a mid-level Enterprise Observability Engineer for our Dallas client. This role focuses on designing and implementing automated monitoring solutions, managing observability tools (Dynatrace, ThousandEyes, Evolven), and supporting 24/7 production environments in both on-premise and cloud infrastructures.
Qualifications
Key Responsibilities
Why Apply?
Genius Road, LLC is proud to be a Certified Women’s Business Enterprise, an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.
Contract Length: 12 months + potential extension
Location: Dallas, Texas – Hybrid (4 days onsite downtown Dallas)
Shift: May include rotating after-hours or weekend support
We are seeking a mid-level Enterprise Observability Engineer for our Dallas client. This role focuses on designing and implementing automated monitoring solutions, managing observability tools (Dynatrace, ThousandEyes, Evolven), and supporting 24/7 production environments in both on-premise and cloud infrastructures.
Qualifications
- Associate's or Bachelor's degree in Technology, Engineering, or related field preferred
- 4+ years in IT operations, infrastructure, or application monitoring
- Strong experience with Dynatrace (APM, infrastructure monitoring)
- Some familiarity with Ftrace, ThousandEyes, Evolven
- Experience with intelligence platforms (e.g., Moogsoft, BigPanda)
- Hands-on experience in scripting (Python, Perl, Java), REST APIs, and webhooks
- Solid knowledge of cloud-native monitoring (AWS, Azure, GCP) and Kubernetes/OpenShift environments
- Experience with Unix, Linux, and Windows system
- Experience with log analysis and application tracing
- SLO/SLI metrics integration
- Strong communication and documentation skills
Key Responsibilities
- Monitor infrastructure, applications, and websites; resolve Level 1 issues and escalate when necessary
- Perform advanced Level 2 diagnostics, including log analysis and performance troubleshooting
- Design and configure observability tools such as Ftrace, ThousandEyes, Evolven
- Implement Level 0 automation (e.g., auto-ticketing, alert routing)
- Integrate data into event intelligence platforms for real-time visibility
- Lead and coordinate incident response using observability insights
- Maintain shift logs and ensure effective communication during shift handovers
- Train and support teams on monitoring tools and processes
- Collaborate on SLO/SLI metrics and performance tuning
- Participate in on-call rotation, including after-hours/weekend shifts
- Obtain Dynatrace Specialist certification within 6 months of hire
Why Apply?
- Work on high-impact enterprise systems
- Support leading observability platforms
- Be part of a forward-thinking digital intelligence team
Genius Road, LLC is proud to be a Certified Women’s Business Enterprise, an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.