We are seeking a seasoned Senior IT Project Manager with deep experience leading enterprise telephony and digital security/access management initiatives. This role will drive large-scale modernization projects involving voice infrastructure, identity and access management, authentication technologies, and enterprise security platforms across a complex enterprise environment. The ideal candidate combines strong technical project leadership with the ability to manage cross-functional stakeholders, vendors, budgets, and enterprise risk. The successful candidate will operate with a high degree of autonomy, leading enterprise-wide initiatives through influence, credibility, and sound judgment while ensuring projects are delivered on time, within budget, and aligned with business objectives.
Qualifications/Requirements:
Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field
PMP Certification required
Proven experience managing enterprise telephony and digital security/access management projects
Experience leading projects involving:
VoIP and enterprise telephony platforms
Contact center technologies
Identity and Access Management (IAM) and Privileged Access Management (PAM)
Single Sign-On (SSO) and Multi-Factor Authentication (MFA)
Authentication and directory services
Experience writing RFPs and managing vendor contracts, deliverables, and payments
Experience coordinating infrastructure, telecom, networking, and security vendors
Knowledge of fiscal planning, forecasting, and budget preparation
Exceptional communication, stakeholder facilitation, and executive reporting skills
Proven ability to lead cross-functional teams, resolve conflict, and influence without direct authority
Proficiency with project management tools, process documentation, and workflow/process modeling
Duties and Responsibilities:
Lead and manage enterprise-level IT projects from initiation through implementation, including highly complex or high-risk telephony and digital security initiatives
Drive enterprise telephony modernization and access management projects
Develop and manage project plans including scope, timelines, resource requirements, budgets, risk mitigation strategies, and communication plans
Coordinate implementation activities related to IAM, MFA, SSO, telephony, and related security technologies
Write and manage RFPs for external services; oversee vendor contracts, deliverables, performance metrics, and payments
Define and communicate project objectives, milestones, dependencies, risks, and success criteria to stakeholders and executive leadership
Develop business requirements, workflow documentation, process models, and project governance materials
Partner with infrastructure, networking, cybersecurity, telecom, and operations teams to ensure secure, scalable, and compliant solutions
Facilitate project meetings, steering committees, stakeholder reviews, and executive status reporting
Identify, manage, and resolve project risks, issues, dependencies, and escalations
Estimate resource needs and coordinate staffing support across departments and external vendors
Provide strategic input and recommendations to leadership regarding enterprise IT project priorities and operational improvements
Genius Road, LLC is proud to be a Certified Women’s Business Enterprise, an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.