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CMDB Project Manager #2155

Remote, Texas · Information Technology
Position: Configuration Management Database (CMDB) Project Manager
Project Length: 12+ months

We are seeking a strong Project Manager with expertise in new project start-ups, CMDB concepts, and IT Service Management (ITSM) frameworks to lead a critical initiative aimed at enhancing our client’s IT Configuration Management Database (CMDB). This role will involve guiding the visioning, assessment, planning, and implementation phases of the project, collaborating closely with stakeholders and ITSM teams to ensure the successful delivery of a robust CMDB solution. The ideal candidate will possess a strong understanding of CMDB platforms such as ServiceNow and BMC Helix, along with proven project management skills and a track record of driving successful IT infrastructure projects.

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Relevant certifications (e.g., ITIL, PMP) preferred
  • Proven experience (5+ years) in project management roles, with a focus on new project start-ups and IT infrastructure projects
  • Strong understanding of CMDB concepts, principles, and best practices, along with hands-on experience with CMDB platforms such as ServiceNow and BMC Helix
  • Familiarity with IT Service Management (ITSM) frameworks, including ITIL, and experience collaborating with ITSM teams to integrate CMDB solutions
  • Excellent communication, leadership, and stakeholder management skills, with the ability to influence and collaborate effectively across organizational levels
  • Proficiency in project planning, execution, and reporting, with a keen attention to detail and a commitment to delivering high-quality results on time and within budget
  • Strong problem-solving and decision-making abilities, with the capacity to address complex technical challenges and drive innovative solutions

Key Responsibilities:
  1. Project Initiation and Planning:
    • Lead the initiation phase by defining project objectives, scope, and deliverables
    • Gather stakeholder business requirements and conduct thorough assessments
    • Develop comprehensive project plans, timelines, milestones, and documentation
  2. Stakeholder Engagement and Approval:
    • Obtain buy-in and approvals for the resulting CMDB roadmap and implementation strategy
    • Facilitate collaborative workshops and meetings to ensure alignment of project goals
  3. Implementation and Execution:
    • Collaborate with the ITSM team to plan and execute the implementation of CMDB enhancements, leveraging existing platforms such as ServiceNow and BMC Helix
    • Guide the configuration and customization of the CMDB solution to meet business requirements and align with ITIL best practices
    • Conduct regular project status meetings, maintain a risk and issues log, and ensure timely resolution of any issues or roadblocks
  4. Quality Assurance and Reporting:
    • Monitor project progress against established milestones and deadlines
    • Report project status to various audiences on a regular schedule and provide ad hoc updates as needed

Genius Road, LLC is proud to be a Certified Women’s Business Enterprise, an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.

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