General Manager, HVAC Location: Austin, Texas – Hybrid Permanent Position
Our client is innovating in a space that is ripe for disruption! Although one of the newest players in the industry, they have emerged as the leader by bringing technology and efficiency. Their core product is growing rapidly, and they have set their sights on developing several adjacent offerings. You will play a pivotal role in the launch of a new offering to revolutionize how commercial real estate owners manage and prepare for unpredictable costs, repairs and maintenance.
Qualifications/Requirements:
At least 6 years of operational experience in the HVAC industry
Experience managing and improving the business across all facets of marketing, sales and operations including management of the P&L
Adept at documenting workflows, process development, and improving customer experience leveraging a technology-based solution
Progressive critical thinking skills needed to find actionable solutions to complex challenges and articulate complex concepts to diverse audiences.
Self-starter with track record of managing multiple priorities in a fast-paced environment demonstrating accountability, work ethic, and sense of urgency
Deep understanding of and appreciation for great customer experiences
Duties/Responsibilities:
Serve as the HVAC Subject Matter Expert as we launch and scale a new commercial warranty offering
Develop and implement product positioning and messaging strategies to differentiate offerings in the market
Leverage knowledge HVAC and relationship with HVAC repair companies to develop customer partnerships and also provide sales support
Bring a combination of technical and operational experience to provide oversight and ensure customer problems and opportunities are addressed and advocate for user needs at every step
Genius Road, LLC is proud to be a Certified Women’s Business Enterprise, an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.