Sr. Technical Contracts Manager
Contract – 12-18 months
Location – Austin, TX (Hybrid)

Are you a self-starter, creative thinker, problem-solver with the ability to manage tasks, review detailed contracts according to deadlines? Come be part of this growing organization that is adding to their procurement team in the Austin, TX area.

This is a long term project that could be extended up to 3 years pending renewal approvals. Advance your skills and your career with this reputable organization!

Qualifications/Requirements:

• Associate’s Degree in Business or a related field - Bachelor's Degree preferred
• At least 5+ years of experience working with IT contracts, vendor management, data management and reporting
• Strong background in data analytics and technical specifications
• Previous experience in state or federal government purchasing or contract management is required
• Contract Management Certificate(s) are preferred
• ServiceNow, or other IT ticketing application knowledge is highly desirable
• ITIL foundation certification or previous training is required
• Knowledge of  State Laws, Contracting, Procurement with IT type contracts (development and negotiations)
• Previous experience developing program guidelines, policies and procedures
• Possess current knowledge of business trends, government regulations, commercial business laws and regulations, software licensing practices
• Experience with negotiation and pricing techniques for contract negotiation
• Ability to maintain a system of record keeping
• Ability to interpret regulations and convey them to non-technical audience
• Strong background in MS Office – specifically MS Excel
• Excellent communication skills – written/verbal

General Duties:

• Manage and maintain Service Level Agreements (SLAs) for internal and external IT Service providers
• Ensure timely performance data, primarily for Service Level and Invoice reporting
• Develop and manage strategic contracts that reflect customers’ needs and take account of legislation, H&S, fraud prevention, sustainability, and workforce issues
• Review and manage customer expenditures to be in line with overall strategy for the organization (including SLAs, KPIs, change requests, communications and escalations)
• Maintain contract file information into contract management databases
• Ensure all information stored is in accordance with policies and procedures
• Deliver efficiencies and service improvements while evaluating continuous improvement initiatives for customer experience
• Review ongoing contracts/documents/compliance reports for expiration and renewal periods
• Ensure regular benchmarking and alternative service modelling activities
• Support non-technical staff with Technical writing or editing of functional requirement documents
• Continuously explore opportunities for collaboration across public sector agencies
• Keep abreast with latest trends and sector initiatives

Genius Road, LLC is proud to be a Certified Women’s Business Enterprise, an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.