Are you a self-starter, creative thinker, problem-solver with the ability to manage tasks, review detailed contracts and compile data in the most meaningful way for evaluation and review? Come be part of this growing organization that is adding to their procurement and contracts team in the Austin, TX area.
This is a long term project that could be extended up to 3 years pending renewal approvals. Advance your skills and your career with this reputable organization!
Qualifications/Requirements:
Associate’s Degree in Business or a related field - Bachelor's Degree preferred
At least 5+ years of experience working with IT contracts, vendor management, data management and reporting
Strong background in data analytics and technical specifications
Previous experience in state or federal government purchasing or contract management is required
Contract Management Certificate(s) are preferred
ServiceNow, or other IT ticketing application knowledge is highly desirable
ITIL foundation certification or previous training is required
Knowledge of State Laws, Contracting, Procurement with IT type contracts (development and negotiations)
Previous experience developing program guidelines, policies and procedures
Possess current knowledge of business trends, government regulations, commercial business laws and regulations, software licensing practices
Experience with negotiation and pricing techniques for contract negotiation
Ability to maintain a system of record keeping
Ability to interpret regulations and convey them to non-technical audience
Strong background in MS Office – specifically MS Excel
Excellent communication skills – written/verbal
General Duties:
Manage and maintain Service Level Agreements (SLAs) for internal and external IT Service providers
Ensure timely performance data, primarily for Service Level and Invoice reporting
Develop and manage strategic contracts that reflect customers’ needs and take account of legislation, H&S, fraud prevention, sustainability, and workforce issues
Review and manage customer expenditures to be in line with overall strategy for the organization (including SLAs, KPIs, change requests, communications and escalations)
Maintain contract file information into contract management databases
Ensure all information stored is in accordance with policies and procedures
Deliver efficiencies and service improvements while evaluating continuous improvement initiatives for customer experience
Review ongoing contracts/documents/compliance reports for expiration and renewal periods
Ensure regular benchmarking and alternative service modelling activities
Support non-technical staff with Technical writing or editing of functional requirement documents
Continuously explore opportunities for collaboration across public sector agencies
Keep abreast with latest trends and sector initiatives
Genius Road, LLC is proud to be a Certified Women’s Business Enterprise, an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.